Support Service Working Hours
Our support team operates throughout the week, offering assistance to players at various times of the day. Live chat and email support are available 24/7 to ensure continuous availability for urgent matters.
For non-urgent inquiries, responses are typically provided within business hours. The affiliate support team maintains a separate schedule, prioritizing partner requests and operational coordination.
Response Time
Response times vary depending on the communication channel. Live chat provides immediate assistance, while email inquiries are typically addressed within 24 hours. More complex issues, including account verification and financial transactions, may require additional time for review.
Affiliate-related inquiries are processed based on priority and complexity, with most cases receiving a response within 48 hours. Our team works to minimize wait times and provide timely resolutions to all requests.
Contact Details
Players and partners can reach our support team through the following communication channels:
- General Support: [email protected]
- Affiliate Inquiries: [email protected]
Follow Us on Social Media
- Facebook: facebook.com/lovecasinouk
- Twitter: twitter.com/lovecasinouk
- Instagram: instagram.com/lovecasinouk
- YouTube: youtube.com/lovecasinouk
For physical correspondence or direct inquiries, the following office locations are available:
- London Office: 45 Aldgate High St, London EC3N 1AL, United Kingdom
- Birmingham Office: 22 Colmore Circus, Birmingham B4 6AT, United Kingdom
- Edinburgh Office: 18 Charlotte Square, Edinburgh EH2 4DF, United Kingdom